Changelog

What's new at Infercall. Every feature, improvement, and fix — shipped fast.

13 February 2026Improved

Smarter Agent Prompts

We've rebuilt how agent prompts are generated. Your AI now sounds more natural, stays in character better, and handles edge cases more gracefully.

The prompt pipeline — the system that turns your business details into agent instructions — has been completely rewritten. Agents now sound like they actually work at your business rather than reading from a script.

•Natural conversation flow instead of robotic scripts

•Better handling of off-topic questions

•Improved guardrails against hallucinated pricing or policies

•AI-concealment: agents present as real staff, not bots

12 February 2026Improved

See Everything Before You Pay

We've removed all feature gates from the dashboard. Configure your entire agent — voice, tools, knowledge base, integrations — before spending a cent. You only pay when you're ready to go live.

Infercall now works like a car configurator: see everything, tweak everything, pay only when you turn the key. Free users can set up agents, connect integrations, upload knowledge bases, and preview their prompt — all without entering a credit card.

Cost gates apply only to actions that cost us money: live calls, phone numbers, SMS, and test calls.

11 February 2026Improved

Mobile Dashboard Overhaul

The entire dashboard now works properly on phones. Sidebar navigation, call logs, agent settings — all rebuilt for touch-first use.

Small business owners live on their phones. The dashboard now does too. We've rebuilt navigation, tables, and forms for mobile screens so you can manage your agent from the job site, the salon chair, or the train.

•Responsive sidebar with sheet overlay on mobile

•Touch-friendly call log tables

•Simplified agent editor for small screens

11 February 2026New

SMS Conversations

Your AI agent can now send and receive SMS messages. Customers get automatic text follow-ups after calls, and you can reply to any conversation from the dashboard.

Full two-way SMS support is live. When a caller hangs up, your agent can send a follow-up text with booking confirmations, directions, or next steps. Customers can text back, and the AI handles the conversation — or you can jump in manually from the SMS inbox.

•Shared Australian number: 0468 27 CALL

•Per-agent trigger configuration

•AI conversational replies

•Manual inbox for human override

10 February 2026New

Google Calendar Booking

Your AI agent can now book appointments directly into Google Calendar during calls. Callers hear available slots, pick a time, and the booking appears in your calendar — all hands-free.

Connect Google Calendar in the integrations tab and your agent handles the rest. During a call, it checks your real-time availability, offers slots to the caller, and creates the event with all the details.

•Real-time availability checking

•Conflict detection

•Automatic event creation with caller details

•Works with any Google Calendar

8 February 2026New

Knowledge Base Uploads

Upload documents and your agent learns your business. Pricing sheets, service lists, FAQs — anything your agent needs to answer questions accurately.

Your AI agent is only as good as what it knows. Now you can upload documents — PDFs, text files, markdown — and the agent uses them to answer caller questions with real facts instead of guesses.

•Drag-and-drop file upload

•Automatic content extraction and indexing

•Agent references your docs during live calls

•Update anytime from the dashboard

6 February 2026New

Call Recording & Transcripts

Every call is now recorded and transcribed. Listen back, read transcripts, and understand exactly what your agent said to each caller.

Full call recording with automatic transcription. Every call your agent handles is saved with a playback player and searchable transcript in the call log.

•One-click playback in the dashboard

•Automatic speech-to-text transcription

•Searchable call history

•Configurable per-agent (on/off)

4 February 2026New

Phone Numbers in AU, US, UK & NZ

Get a local phone number in Australia, the United States, the United Kingdom, or New Zealand. Your callers see a local number, your agent answers in their accent.

Infercall is now available with local phone numbers across four countries. Pick your region, choose a number, and your agent answers with the right accent and local knowledge.

•Australian, American, British, and New Zealand numbers

•Accent-matched voices per region

•Local caller experience worldwide